"The great thing about the movies...is--you're giving people little...tiny pieces of time...that they never forget." - Jimmy Stewart

Notifications of private messages

Having problems? Get help here.

Moderators: Sue Sue Applegate, movieman1957, moira finnie, Lzcutter

User avatar
Professional Tourist
Posts: 1703
Joined: March 1st, 2009, 7:12 pm
Location: NYC

Notifications of private messages

Postby Professional Tourist » May 15th, 2016, 12:46 pm

A few months ago I stopped receiving email notifications of new private messages.

I've checked my board preferences, and the feature is still enabled for me.

I've checked my email account, and the address is not blocked.

The sending address for these notifications is, or used to be, silverscreenoasis2 at gmail dot com.

Is anyone else experiencing this issue?

User avatar
Lomm
Administrator
Posts: 522
Joined: September 5th, 2013, 9:14 am

Re: Notifications of private messages

Postby Lomm » May 15th, 2016, 2:30 pm

I hadn't thought about it or noticed, but it seems they are not sending anymore. I think there is a setting that is enabled but missing some information. I'll see if I can find out and get it going again.

User avatar
knitwit45
Posts: 4720
Joined: May 4th, 2007, 9:33 pm
Location: Gardner, KS

Re: Notifications of private messages

Postby knitwit45 » May 22nd, 2016, 11:26 am

Have you had any luck with this issue, Lomm? I am not receiving notifications, either.
"Life is not the way it's supposed to be.. It's the way it is..
The way we cope with it, is what makes the difference." ~ Virginia Satir
""Most people pursue pleasure with such breathless haste that they hurry past it." ~ Soren Kierkegaard

User avatar
Lomm
Administrator
Posts: 522
Joined: September 5th, 2013, 9:14 am

Re: Notifications of private messages

Postby Lomm » May 22nd, 2016, 2:58 pm

No but we do have a support ticket in with our host. Hoping they can help out.

User avatar
knitwit45
Posts: 4720
Joined: May 4th, 2007, 9:33 pm
Location: Gardner, KS

Re: Notifications of private messages

Postby knitwit45 » May 22nd, 2016, 4:12 pm

Thanks
"Life is not the way it's supposed to be.. It's the way it is..
The way we cope with it, is what makes the difference." ~ Virginia Satir
""Most people pursue pleasure with such breathless haste that they hurry past it." ~ Soren Kierkegaard

User avatar
Lomm
Administrator
Posts: 522
Joined: September 5th, 2013, 9:14 am

Re: Notifications of private messages

Postby Lomm » May 28th, 2016, 9:43 am

I thought I would provide an update, even though it's not particularly great news. After everything we have tried, I have been utterly unable to get PM notifications to send out in email. I will continue to look into this as I'm able, but frankly I'm a little baffled and frustrated. Best advice for now is to be sure to check your notifications at the top right of the forum page for new PMs. Wish I could have a better report for you.

User avatar
knitwit45
Posts: 4720
Joined: May 4th, 2007, 9:33 pm
Location: Gardner, KS

Re: Notifications of private messages

Postby knitwit45 » May 28th, 2016, 3:29 pm

Your efforts are appreciated, Lomm!
"Life is not the way it's supposed to be.. It's the way it is..
The way we cope with it, is what makes the difference." ~ Virginia Satir
""Most people pursue pleasure with such breathless haste that they hurry past it." ~ Soren Kierkegaard

User avatar
Professional Tourist
Posts: 1703
Joined: March 1st, 2009, 7:12 pm
Location: NYC

Re: Notifications of private messages

Postby Professional Tourist » May 28th, 2016, 4:23 pm

Thanks for the update, Lomm. For those of us who visit the board regularly, as you mentioned we see an indicator on any page we load, right under the banner. For those who do not visit regularly, or who may not be logged in when they do, the emailed notifications were handy. Thank you for trying. :)

User avatar
Masha
Posts: 680
Joined: January 16th, 2015, 10:22 am

Re: Notifications of private messages

Postby Masha » May 28th, 2016, 4:33 pm

Lomm wrote:I will continue to look into this as I'm able, but frankly I'm a little baffled and frustrated.


I remember well the hype of the late 1960s and early 1970s which promised that computers would make our lives very easy and uncomplicated! I am yet waiting for that to come true.

The lack of notification does not bother me because no one ever talks to me but I do hope that a solution presents itself before it becomes a matter of your tearing out your hair. ;)
Avatar: Vera Vasilyevna Kholodnaya

User avatar
Rita Hayworth
Posts: 10098
Joined: February 6th, 2011, 4:01 pm

Re: Notifications of private messages

Postby Rita Hayworth » May 29th, 2016, 1:51 pm

Understood this problem and thanks for the heads up!

User avatar
Sue Sue Applegate
Administrator
Posts: 3272
Joined: April 14th, 2007, 8:47 pm
Location: Texas

Re: Notifications of private messages

Postby Sue Sue Applegate » May 29th, 2016, 2:48 pm

Thanks for all you do, Lomm! I appreciate the update!
Blog: http://suesueapplegate.wordpress.com/
Twitter:@suesueapplegate
TCM Message Boards: http://forums.tcm.com/index.php?/topic/ ... ue-sue-ii/
Sue Sue : https://www.facebook.com/groups/611323215621862/
Thelma Ritter: Hollywood's Favorite New Yorker, University Press of Mississippi-2018
Avatar: Ginger Rogers, The Major and The Minor


Return to “Help!”

Who is online

Users browsing this forum: No registered users and 1 guest